Phone systems are always an inevitable part of businesses. Businesses of all sizes are relied upon business phone systems for expanding their business communications. Business phone systems are of various types based on the underlying technologies used within them. One of the recent and most advanced technologies used with the phone systems is the Cloud PBX based business phone systems.
Cloud based phone systems are heavily suitable for all scale businesses such as small scale companies, medium scale organizations or even large enterprises. For small businesses cloud based phone systems offer a wide range of features and benefits. In the case of small size businesses cloud based phone systems provide a huge room for scaling their businesses by exploiting the features of the phone systems and the infrastructure.
Cloud telephony exploits the power and merits of the cloud technology for establishing business communications. The major benefits that a small size business can attain through cloud phone system are as follows;
1. Cost Efficiency
A major problem faced by most of the small businesses is the lack of budget to manage internal IT departments or infrastructures. As a result any fault of the hardware based phone system will incurs considerable amount of money and time. Hence the employees have to suspend their works, contact the service provider for assistance and wait till the problem gets solved. The on-site management of the phone system and hardware causes unexpected cost and creates overhead for the business.
In the case of cloud telephony the phone system is kept off-site. That is, the phony system will be kept at the service provider side which may be far from the business sites. This helps the businesses to reduce the hardware cost, service charges, call costs, and many more miscellaneous expenses. The off-site management of phone system also saves time. Many repairs and modifications will be done silently at the remote locations by the cloud telephony service providers without harrowing the business activities. Most of the service providers offer free calls between the offices and sites. This helps businesses to save the money efficiently.
2. Easy Implementation
An attractive feature of cloud phone system is that it is very easy to implement and maintain. This is so because it doesn’t require any hardware to be installed or maintained on-site. Also it doesn’t need to visit the company’s premises and all to set up the new business phone system and make it running. Hence the implementation and management of the cloud phone system quick, easy and effortless.
3. Minimum Downtime
Another advantage of accessing the phone system from the Cloud is that one gets the maximum up-time available. There won’t be any issues such as the phone system going down, unable to make calls, network busy, etc. Cloud telephony ensures smooth and reliable communications over distant locations. If any disruption occurs with the cloud then the service provider will take care of it instantaneously.
4. Cloud Telephony Expands With the Business
One of the important features of the cloud based phone systems is the ability of the cloud telephony to grow with the business. This proportional expansion of cloud telephony helps the businesses to easily add new connections with the existing cloud. This supports the dynamic growth of the businesses without worrying about upgrading the business phone systems. All sorts of additions and deductions are carried out remotely through a simple phone call or email to the service provider. This feature of cloud telephony promises the fast and reliable growth of businesses within short span of time.
5. Multiple location servicing
Most of the businesses today are managing multiple offices or branches at different locations. Usually in such cases the company has to maintain multiple phone systems and contracts to coordinate the various branches. The Cloud phone system has the capability to service multiple locations with one phone system. This helps to considerably save the company’s money and time. Only requirement is to expand the Cloud system to the newer area. Almost all processes are carried out by the service provider based on the company’s requirement.
These are the major benefits that small businesses can enjoy by using the cloud based business phone systems. The benefits are not ending here. Not only small businesses but also all size businesses are heavily depending on cloud telephony. This shows the real adequacy of cloud telephony.