Wednesday, January 11, 2012

Things to look for before choosing a business phone system

The recent advancement in technology has revolutionized the way communication is carried out in a business setting. Business phone system is available in various configurations, offering an extensive array of features and benefits. With so many phone system options available, you may be confused as to what would be the right choice for your business. Considering some important aspects can help you make a smart decision. It is worth to ensure that your phone system is flexible enough to meet your current and future business needs and handle all communication avenues in an effective manner. You also need to make sure the phone system you choose is compatible with the equipment you already own, such as cabling, headsets, handsets and conferencing equipment.

Before planning to implement a new business phone system, you need to do a thorough introspection into your business requirements. You need to check whether your work force requires rich media conferencing tools or whether the employees need a phone number that rings on multiple devices simultaneously. Video conferencing, wireless IP phones allowing employees to access data easily, mobile soft phones and unified messaging are some of the important features required by any modern office to make business communication effective. Look for these features in the phone system you choose.

Making the decision for the appropriate phone system that offers a lot of optional features can give you an extra edge over your competition in crunch situations. You can check whether the phone system offers auto attendant feature. This feature not only frees your staff from answering the calls every time, but also helps build a stronger brand image for your business. If you want to expand your business and hire more employees in future, you will need more extensions and phones. You need to consider possible future growth potential while choosing a business phone system. Your business may be small now and it may need very few lines and phones. However, if you are planning to expand in the next 2 or 3 years, switching the entire phone system to add some new lines will obviously incur huge costs and pose to be a technical nightmare. The scalability of the business phone system is therefore an important feature to be considered. It should allow you to add or remove some new lines without any hassles.

The cost of business phone system is another crucial thing to be considered. Number of employees in your office, future upgrades and specific features play a vital role in determining the price of the phone system. If you have more than 100 employees, you can consider choosing the PBX phone system. Though the initial cost is more, it is definitely worth the money you invest. If you are on a tight budget, but want to use an effective phone system, hosted PBX may be the right option for you. Hosted PBX requires you to incur fixed monthly operating expenses, which make it an attractive option for small businesses.

Business phone system is the lifeblood of any business, regardless of whether it is a small organization or a large one. The functionality and growth prospects of your business depends largely on an effective communication system. Hence, choosing the right phone system after considering all the crucial factors is important. For more information please visit

No comments:

Post a Comment