The BCM Era is Over and Avaya IP Office Reigns Supreme (What Does This Mean For You?)

Who can deny that that technology is advancing at an alarming rate?  Why just consider the Nortel BCM telephone system.  This system has been described as one of the best inventions of its type, and helped Nortel to reach a worldwide #1 market position. 

However, technology is moving so fast that Avaya has apparently determined that the best is no longer relevant.  The company is in the process of terminating the BCM product line, as they recently announced an end of sale for the system.  This was not particularly shocking, since rumors have been heard of its termination for quite a while, especially in lieu of the Avaya roadmap two years ago. 

Nevertheless, this will have a significant impact on the North American market for telecommunications.  Nortel MeridianNorstar and BCM claimed nearly 80% of the entire Canadian telephone market, not to mention millions of purchased from around the world.  

However, don’t fear the worst.  The company is not cutting the operation off…they are simply moving customers to a different direction, namely, the Avaya IP office 8.1 system.  The company is confident that its customers will see the value of upgrading to Avaya IP Office for a number of reasons.  They include:

"Now What are the Most Important Reasons to Think About Upgrading to an Avaya IP Office?"

·         Your current telecommunications system is a few years out of date.

·         You have not updated the phone system for a number of years.

·         You have not updated the software for a few years.

·         Your hardware is no longer supported by the company.

·         Your business is expanding.

·         You are relocating.

·         Email is a major point of growth in next decade.

·         Most of your sales happen as the result of your telephone system.

·         You handle heavy conference calls.

·         You use fax services on a daily basis.

·         You require call recording for training or compliance purposes. 

·         You operate in more than one office.

"Don’t Panic!  There is Still Time for Planning"

The company does not expect you to suddenly make the switch.  They are encouraging gradual migration.  They allow customers to reuse Nortel handsets in order to hold onto to some of the investment.  And this is a timely decision, considering that most companies hold off from upgrading because of cost and loss issues.  

Because customers can keep the same phones and simply switch the software, they can avoid much of the new investment that would make the switch unfeasible.  Some companies are already undergoing a switching process, starting the trade slowly, giving only the most important positions (i.e. sales, executives) new phones, but providing entry level employees with the standard phones.

"Yes, There is a Timeline for the Gradual BCM Elimination"

What if your company is completely uninterested in upgrading?  Not to worry.  The company is going to keep selling the product until all units have been sold, and will continue to do so for the time being.  They also will continue to provide customers with customer service and tech support, as they have always done according to contract. 

However, as technology is ever increasing, the company has found it advantageous to focus on greater opportunities, namely the Avaya IP Office system.  As the future brings brilliant and expanded new technology, so do past products go the way of the dinosaurs.  Still, it’s encouraging to note that Avaya is not forgetting their BCM customers.

In fact, just in case you’re worrying about the future, the company has released a schedule for the product’s final hurrah. 

·         BCM products will continue to sell for the next nine months. 

·         October 1, 2012 marks the last day of sale for systems excluding upgrades.

·         On October 1, 2015, the company will officially stop providing upgrades, expansion and authorization codes.

·         October 1, 2018 will be the last day Avaya provides support for the BCM product line.

Are you making plans to switch over?  Obviously, you don’t have to make a switch right away…but it may help to think up long-range plans.  Whenever a phone system lasts beyond its useful life, you actually lose money by holding onto it, since you’re holding onto inefficient technology—the likes of which the competition has already left behind. 

In the end, you want to be one step-ahead of technology in business, not struggling to catch up!  Fortunately, the company is providing a timeline in advance and sharing information on the upgrade to come.

Nortel BCM Phone Systems of the Highest Quality

The telecommunications system is one of the most crucial factors of a successful business. A business can immensely benefit from Nortel BCM phone systems because they deliver high quality communication solutions at amazing prices. A lot of companies can take advantage of the communications solutions provided by Nortel because they cater to the needs of every office model ones and even branch offices. Communication within a business can be effectively enhanced by the wide variety of facilities and features these phones come with.

Not only are these phone systems listed under the very best with the highest rating, they even offer a combo that includes both data and voice solutions. Wireless Telephony and firewall are some data routing and IP features that these phones provide along with unified messaging, interactive voice response, high quality and telephony for which the Nortel BCM holds a solid reputation.

There is a wide variety of models from Nortel phone systems and the features have to be analyzed for selecting the best as per one’s requirement. There are some extremely interactive and advanced BCM phones that you would find included in the collection.

Some of the most popular models in the market are listed as follows:

BCM 450: Office environments that have 30 to 250 employees will find that this is the perfect business solution for them. Unified messaging, internet access, computer telephony integration (CTI), IP networking, Intelligent contact center functionality and Meet-me conferencing are some of the attractive features of these Nortel BCM phones.

BCM 400: Features found in normal phones are part of this system. Also bundled in along with this are multimedia call center, unified messaging, telephony and IP and data routing. This model has been considered best for branch offices having a number of 90 IP users and small and medium businesses.

BCM 200: Telephony, IP routing, interactive voice response and multimedia system amongst others are some all-in-one features that this phone boasts of and hence, this system is designed for less than 90 users.

BCM 50: This particular Nortel BCM system includes contact centers, telephony, unified messaging and internet access in its primary feature list which can greatly enhance the performance of small to mid size businesses. Anywhere from 3 to 50 users can use this particular system so it’s the ideal communication solution if you are new to the market.

Having the right kind of communication is crucial to the success of a business. Especially in the scenario of a new business, a lot of effort has to be made for establishment of the right communication infrastructure. The Nortel BCM has become the preference of countless businesses when it comes to fulfilling their requirements in terms of infrastructure because these telephone systems are such that they can be operated conveniently and without any hassles. Furthermore, these telephone systems can provide you access to all kinds of analyzing data that you might need. A number of companies have chosen these systems nowadays.

For more information on the Nortel BCM, please visit our site.

Nortel BCM Makes Life Easier

The Nortel BCM or the Nortel Business Communications Manager is the perfect solution to facilitate quicker and easier business communication with its all-in-one converged voice and data communication system. This suits small and medium business models perfectly. This system is extremely flexible and can function as fast and efficiently as communication management systems used by big business houses.

Some of the efficient features and benefits of the Nortel BCM include:

• The system is expandable with the aid of BCM 50 expansion cabinets and BCM modules

• There is voice over IP available for IP phones and IP tracking

• You can operate 4-12 phones

• Small businesses can now easily transfer themselves to an IP communication system as well as upgrade themselves in a seamless fashion.

• Despite being a Linux based phone system; this unit possesses all the VoIP features as well as the structures present in a normal phone system.

• The BCM 200, BCM 400 and the Meridian 1 Switches are some of the other IP’s with which Nortel BCM phone systems can tie up and function.

• It has a built-in system and software that can support 40 digital Norstar phones and 32 IP phones.

• It also has the unique feature of unified messaging via key code.

• Fax and voice messages can be easily transferred to your email

• Ability to support 4 analog phones

• Apt for Call center functions which are performed with the help of key codes that are built into the system.

• A caller ID log of 600

• An interactive voice response system

• Hunt groups of 30

• Can support 10 voicemail ports and 1000 Voicemail Boxes

• The Nortel BCM can get connected easily to remote IP phones and organizations

• Speed dial of 255

• It is easy to work on Outlook and other computer systems as this has Computer Telephony Integration or CTI which makes it computer friendly.

• A voicemail storage of 100 hours

The features mentioned above are just some of the many applications and features included in this amazing communication system. Those who have used this unique communication system have truly benefited from its features. Most of the reviews written by customers will give you a fair idea of how this phone system has helped to simplify business communication. Most of the customers of the Nortel BCM feel that this is definitely one of the most flexible corporate communication systems available. Apart from flexibility the function ability of this system has also attracted customers across the globe. It is by far the best system to manage your voice mails.

This system is so far the only converged voice/data solution provider. The system works like a dream for small businesses. The IP routing and data services offered by this system are highly advanced and effective. So if you are looking for a complete voice and data service manager, there can really be no competition or choice other than the Nortel BCM. Be it interactive voice response, auto attendant or even unified messaging, this system has it all and packs phenomenal punch. The best part about this system is that it is 100% cost effective and has a network structure that is easy to understand and operate, making your small or medium business network management a walk in the park.

For more information on Nortel’s BCM please visit our website Avaya Phone System.