The BCM Era is Over and Avaya IP Office Reigns Supreme (What Does This Mean For You?)

Who can deny that that technology is advancing at an alarming rate?  Why just consider the Nortel BCM telephone system.  This system has been described as one of the best inventions of its type, and helped Nortel to reach a worldwide #1 market position. 

However, technology is moving so fast that Avaya has apparently determined that the best is no longer relevant.  The company is in the process of terminating the BCM product line, as they recently announced an end of sale for the system.  This was not particularly shocking, since rumors have been heard of its termination for quite a while, especially in lieu of the Avaya roadmap two years ago. 

Nevertheless, this will have a significant impact on the North American market for telecommunications.  Nortel MeridianNorstar and BCM claimed nearly 80% of the entire Canadian telephone market, not to mention millions of purchased from around the world.  

However, don’t fear the worst.  The company is not cutting the operation off…they are simply moving customers to a different direction, namely, the Avaya IP office 8.1 system.  The company is confident that its customers will see the value of upgrading to Avaya IP Office for a number of reasons.  They include:

"Now What are the Most Important Reasons to Think About Upgrading to an Avaya IP Office?"

·         Your current telecommunications system is a few years out of date.

·         You have not updated the phone system for a number of years.

·         You have not updated the software for a few years.

·         Your hardware is no longer supported by the company.

·         Your business is expanding.

·         You are relocating.

·         Email is a major point of growth in next decade.

·         Most of your sales happen as the result of your telephone system.

·         You handle heavy conference calls.

·         You use fax services on a daily basis.

·         You require call recording for training or compliance purposes. 

·         You operate in more than one office.

"Don’t Panic!  There is Still Time for Planning"

The company does not expect you to suddenly make the switch.  They are encouraging gradual migration.  They allow customers to reuse Nortel handsets in order to hold onto to some of the investment.  And this is a timely decision, considering that most companies hold off from upgrading because of cost and loss issues.  

Because customers can keep the same phones and simply switch the software, they can avoid much of the new investment that would make the switch unfeasible.  Some companies are already undergoing a switching process, starting the trade slowly, giving only the most important positions (i.e. sales, executives) new phones, but providing entry level employees with the standard phones.

"Yes, There is a Timeline for the Gradual BCM Elimination"

What if your company is completely uninterested in upgrading?  Not to worry.  The company is going to keep selling the product until all units have been sold, and will continue to do so for the time being.  They also will continue to provide customers with customer service and tech support, as they have always done according to contract. 

However, as technology is ever increasing, the company has found it advantageous to focus on greater opportunities, namely the Avaya IP Office system.  As the future brings brilliant and expanded new technology, so do past products go the way of the dinosaurs.  Still, it’s encouraging to note that Avaya is not forgetting their BCM customers.

In fact, just in case you’re worrying about the future, the company has released a schedule for the product’s final hurrah. 

·         BCM products will continue to sell for the next nine months. 

·         October 1, 2012 marks the last day of sale for systems excluding upgrades.

·         On October 1, 2015, the company will officially stop providing upgrades, expansion and authorization codes.

·         October 1, 2018 will be the last day Avaya provides support for the BCM product line.

Are you making plans to switch over?  Obviously, you don’t have to make a switch right away…but it may help to think up long-range plans.  Whenever a phone system lasts beyond its useful life, you actually lose money by holding onto it, since you’re holding onto inefficient technology—the likes of which the competition has already left behind. 

In the end, you want to be one step-ahead of technology in business, not struggling to catch up!  Fortunately, the company is providing a timeline in advance and sharing information on the upgrade to come.

The Amazing Avaya IP PBX

Before we get anywhere with the Avaya IP PBX, we need to understand the true capabilities and functions of an IP PBX. This term is, in fact, an abbreviation for Internet Protocol (IP) Private Branch Exchange (PBX). An IP PBX does the job of inter-operating with the ordinary Public Switched Telephone Network (PSTN) to transfer video and voice across a data network. In short, you can use these phones to make voice calls as well as conference calls over the internet. In fact, this is one of the most feasible ways used by many companies to cut costs in communication.

However, in order to make the most of the IP PBX technology, it is important that you have good quality equipment installed. The Avaya IP PBX is one such name that checks all the boxes. This all-in-one phone from Avaya is designed to fulfill all the communication requirements of various kinds of businesses. The IP PBX from Avaya is based on a Modular design that allows anything from three to 360 extensions to meet the requirements of an organization. The instrument is perfect for branch offices, head offices, stand-alone business setups as well as home based work stations. It also supports a wide range of phone systems making it much easier on companies who wish to install Avaya within their existing communication infrastructure.

This instrument has been designed keeping the requirements of SMBs in mind. The versatile system provides business owners with a wide variety of options and functionality. The Avaya IP PBX offers data and voice communication solutions in an integrated package. So, to put it differently, the system is an ideal way to get complete and comprehensive communication solutions for a range of businesses. Avaya’s IP PBX streamlines intra-organizational communication and also makes managerial processes much easier. Thus, it is a convenient solution for employees as well as managers.

A system such as the IP PBX from Avaya is also a great way to maintain consistent and high quality communication with customers. These systems provide hassle free communication to help customers anywhere they may be. Ensuring the usage of right kinds of phones will bring out the true capabilities of the Avaya IP PBX.

The instrument has been designed with vision and consideration for business owners. The IP PBX from Avaya can be scaled up to 360 endpoints with more than 200 trunks. This gives medium and small businesses the required room to grow. So even if you have to start off small, with Avaya, you do not need to worry about the size of your infrastructure even if your company undergoes rapid growth.

These phones can be easily linked via, a standard data network. This gives users access to some great features such as call centers, centralized voice mail along with rich transparency. Avaya IP PBX also allows users to access it from their desktop PCs or laptops using access control. This exchange takes place under heavy firewall security so protection of privacy is something you don’t need to worry about at all. For more information on our selection of Avaya Products, please visit our website.

Looking at the Avaya IP Office

Avaya IP Office is a data and voice communication solution that offers facilities such as customer management as well as messaging. Since this system runs on IP telephony, it is capable of giving improved functionality at reasonable rates. These phone systems are extremely helpful for business communication. It allows inter-organizational communication as well as conversations with customers. However, the true quality of this phone lies in its simplicity and ability to keep remote workers connected. Features such as Voice over IP (VoIP), networking, call/time management and conferencing, facilitate effective communication and also cut down on costs.

These phones are great for all kinds of businesses. Whether you have a small business or a large one with branch offices and multiple locations, Avaya IP Office systems can offer tailor made solutions for your requirements. Again, these systems are a great option whether you have 5 or 500 employees. Features such as single-number reach ability, message and call forwarding, as well as other flexible options make it much easier for you to be mobile.

So, now, you can forget about paying huge sums of money to third party teleconferencing services. With these phone systems, you can take up teleconferencing with ease. This way, even if you have branch offices, you can still operate as one entity with these communication tools.

Switching to these phone systems implies an upgrade in quality and much needed savings. Avaya IP Office phone systems are available in a wide variety. For every kind of budget allotment there is a suitable Avaya phone system. Also, if you are going for these phone systems, you will find financing or leasing plans that are really easy to get. You can use the phone a requirement basis as well. And, with facilities such as conferencing and VoIP services, you can definitely save substantial amount of money.

Phone systems from Avaya are truly the next generation of telecommunication. These systems offer you everything an ordinary phone system would offer. However, with an Avaya system, you can always expect a bit more. Advanced intelligence used in Avaya IP Office makes them capable of processing and storing complex data such as calls per hour, calls per day, peak calling periods, call-to-sale conversion rate, etc. Analytical information of this nature surely makes it much easier to handle a business and move towards the right direction. For more information on our products, please visit our website.

Nortel BCM Makes Life Easier

The Nortel BCM or the Nortel Business Communications Manager is the perfect solution to facilitate quicker and easier business communication with its all-in-one converged voice and data communication system. This suits small and medium business models perfectly. This system is extremely flexible and can function as fast and efficiently as communication management systems used by big business houses.

Some of the efficient features and benefits of the Nortel BCM include:

• The system is expandable with the aid of BCM 50 expansion cabinets and BCM modules

• There is voice over IP available for IP phones and IP tracking

• You can operate 4-12 phones

• Small businesses can now easily transfer themselves to an IP communication system as well as upgrade themselves in a seamless fashion.

• Despite being a Linux based phone system; this unit possesses all the VoIP features as well as the structures present in a normal phone system.

• The BCM 200, BCM 400 and the Meridian 1 Switches are some of the other IP’s with which Nortel BCM phone systems can tie up and function.

• It has a built-in system and software that can support 40 digital Norstar phones and 32 IP phones.

• It also has the unique feature of unified messaging via key code.

• Fax and voice messages can be easily transferred to your email

• Ability to support 4 analog phones

• Apt for Call center functions which are performed with the help of key codes that are built into the system.

• A caller ID log of 600

• An interactive voice response system

• Hunt groups of 30

• Can support 10 voicemail ports and 1000 Voicemail Boxes

• The Nortel BCM can get connected easily to remote IP phones and organizations

• Speed dial of 255

• It is easy to work on Outlook and other computer systems as this has Computer Telephony Integration or CTI which makes it computer friendly.

• A voicemail storage of 100 hours

The features mentioned above are just some of the many applications and features included in this amazing communication system. Those who have used this unique communication system have truly benefited from its features. Most of the reviews written by customers will give you a fair idea of how this phone system has helped to simplify business communication. Most of the customers of the Nortel BCM feel that this is definitely one of the most flexible corporate communication systems available. Apart from flexibility the function ability of this system has also attracted customers across the globe. It is by far the best system to manage your voice mails.

This system is so far the only converged voice/data solution provider. The system works like a dream for small businesses. The IP routing and data services offered by this system are highly advanced and effective. So if you are looking for a complete voice and data service manager, there can really be no competition or choice other than the Nortel BCM. Be it interactive voice response, auto attendant or even unified messaging, this system has it all and packs phenomenal punch. The best part about this system is that it is 100% cost effective and has a network structure that is easy to understand and operate, making your small or medium business network management a walk in the park.

For more information on Nortel’s BCM please visit our website Avaya Phone System.

Why Choose Avaya IP Office 500?

Avaya IP Office is a unique application that enables small and medium sized businesses to operate and function like a Fortune 500 enterprise. It features communication tools that are elegant, easy to use, and can be customized/tailored to exponentially increase your organizations productivity.

IP Office 500 is available in three versions distinctly designed to fit your businesses telephone system needs.

Essential Edition
Preferred Edition
Advanced Edition

Avaya’s IP Office has been coined the “All in one” solution and offers a unified communication, linking the services you use each and every day:

Voice
E-Mail
Texting
IM

With IP Office 500, you can marry your different devices using a wired, wireless or broadband connection.

Laptop
Mobile/Smart Phone
Office Phone
Home Phone

Avaya’s IP Office 500 is a telephony system designed to increase employee productivity, help grow sales and reduce expenses. For more information on this product, please visit:

http://avaya.broadconnect.ca/sample-page/ip-office-500/overview-ip-500/