How a Virtual PBX can hlp during Disaster Recovery

When every telecommunication or IT manager is engineering their communication system they know that disaster recovery is one of the most important considerations. IP communications systems are increasingly popular options for office telephony, however, there must be thought given to the solution for disaster recovery. A voice over IP solution is certainly a good choice for most businesses. Safeguarding security of the IP telephony system is essential.

“Hot desking”, the ability to log onto a telephony instrument from anywhere in the network, allows the flexibility and reliability necessary in a business communication solution. If an office location must close due to a disaster, employees can log into the system using a broadband connection through BroadConnect Telecom. The disaster may be a natural disaster such as a snowstorm, earthquake, flood, or hurricane or any type of disaster like a fire or evacuation. No matter the reason, hot-desking allows your business to continue functioning throughout the crisis.

Hot desking is the solution that is preferred because there is no need to do anything at the location in order to connect phones. The solution is seamless to your customers, who don’t need to know anything about the situation at hand. Your company won’t lose business due to the disaster and the phones can be used for any length of time whether it’s just an afternoon or two weeks.

The use of a virtual PBX offers plenty of advantages over other types of telephony options. A virtual PBX gives you with ability to add telephone support when and where it’s needed, without the need for costly and time-consuming change orders. Users have access to all the features of the system including voicemail. This keeps your business going strong no matter what is happening around it.

One of the most important things about an IP telephony system is the architecture. BroadConnect Telecom offers you the luxury of a distributed network.  This means that you can effectively have a network of telephony systems that can each function alone as well as networked. When one system goes down, another can easily take over without a problem. Where IP-PBX solutions have caused headaches for managers in the past is the possibility of outage. A networked solution gives you peace of mind to control your business operations and keep communications running smoothly no matter what happens.

BroadConnect Telecom virtual PBX solutions support SIP trunking.  You can provision multiple SIP trunks to provide various types of PSTN access.  This gives you the flexibility to utilize PSTN at multiple locations if you choose. Multiple PSTN gateways are possible because you can set up SIP trunking in the configuration that works best for your application.

Another option for potential disaster recovery with an IP telephony system is the utilization of wireless LAN stands, known as WLAN stands. The WLAN stand can function as an access point or as a client on an existing WiFi network. This option allows you to quickly arrange an office location to take over the function of another that may be experiencing a disaster. Any location can be used as long as it offers a WiFi or broadband connection. One of the phones will act as the access point for the others in the group, which are set up as clients. This can be completed very quickly and in almost any location such as a hotel or conference location.

In the past, managers needed to try to find solutions for disaster recovery but were hampered by the need to stay connected physically to the telephone system. Today, with an IP telephony system, geography is no longer a concern. Managers can more easily facilitate action plans to keep communications intact even during an outage or amidst a disaster.