Before we get anywhere with the Avaya IP PBX, we need to understand the true capabilities and functions of an IP PBX. This term is, in fact, an abbreviation for Internet Protocol (IP) Private Branch Exchange (PBX). An IP PBX does the job of inter-operating with the ordinary Public Switched Telephone Network (PSTN) to transfer video and voice across a data network. In short, you can use these phones to make voice calls as well as conference calls over the internet. In fact, this is one of the most feasible ways used by many companies to cut costs in communication.
However, in order to make the most of the IP PBX technology, it is important that you have good quality equipment installed. The Avaya IP PBX is one such name that checks all the boxes. This all-in-one phone from Avaya is designed to fulfill all the communication requirements of various kinds of businesses. The IP PBX from Avaya is based on a Modular design that allows anything from three to 360 extensions to meet the requirements of an organization. The instrument is perfect for branch offices, head offices, stand-alone business setups as well as home based work stations. It also supports a wide range of phone systems making it much easier on companies who wish to install Avaya within their existing communication infrastructure.
This instrument has been designed keeping the requirements of SMBs in mind. The versatile system provides business owners with a wide variety of options and functionality. The Avaya IP PBX offers data and voice communication solutions in an integrated package. So, to put it differently, the system is an ideal way to get complete and comprehensive communication solutions for a range of businesses. Avaya’s IP PBX streamlines intra-organizational communication and also makes managerial processes much easier. Thus, it is a convenient solution for employees as well as managers.
A system such as the IP PBX from Avaya is also a great way to maintain consistent and high quality communication with customers. These systems provide hassle free communication to help customers anywhere they may be. Ensuring the usage of right kinds of phones will bring out the true capabilities of the Avaya IP PBX.
The instrument has been designed with vision and consideration for business owners. The IP PBX from Avaya can be scaled up to 360 endpoints with more than 200 trunks. This gives medium and small businesses the required room to grow. So even if you have to start off small, with Avaya, you do not need to worry about the size of your infrastructure even if your company undergoes rapid growth.
These phones can be easily linked via, a standard data network. This gives users access to some great features such as call centers, centralized voice mail along with rich transparency. Avaya IP PBX also allows users to access it from their desktop PCs or laptops using access control. This exchange takes place under heavy firewall security so protection of privacy is something you don’t need to worry about at all. For more information on our selection of Avaya Products, please visit our website.
Telecom Editorials, News, Research and Analysis. We'll keep you up to date, reporting on the latest and greatest in Telecommunication news, tips and tricks from around the world. Remember, I'm your One-Stop-Shop for everything Telecommunication!
Showing posts with label Office phone system. Show all posts
Showing posts with label Office phone system. Show all posts
Wednesday, April 18, 2012
Determining your Office Telephone System Needs
Many types of phone systems are available for business usage. Whether you have a small office environment or a large company, selecting the right office telephone system can help you stay ahead of your competitors. Spending some time in understanding your business requirements can help you opt for the right system that will help you increase your productivity and profitability. It is worth thinking about the features that would benefit your business, before contacting phone system vendors and dealers.
It is advisable to start off with an assessment of your business needs. You need to determine how many lines and extensions you need right now how many would be required in future. Failing to plan for your future growth can cost you more in future. Switching from one phone system to another to accommodate the needs of growing business is not only expensive, but is highly time consuming as well. If your business is expected grow over time, you need to choose an office telephone system that is easily scalable. Hosted PBX and VoIP phone systems are the best options that can help you meet your growing business needs with minimum effort and costs.
You need to determine the features and services your business will need, before investing in an office telephone system. Effective incoming call management, call holding, call recording, call forwarding, call parking and call waiting are some of the essential features of growing businesses. Direct inward dialing and speed dialing are the best features for efficient outgoing call management. Voice mailbox, monitoring features, reporting facilities, user directions, and password protected security and conference facilities are some other essential features to look for in a phone system, as they help you handle your business communication requirements in an effective manner. It also helps to build a good impression in the minds of your customers and clients. Apart from these essential features, some phone systems offer advanced features like call queuing, call flipping, automated call waiting and Fine- Me. Optional features can surely give you an extra edge. However, it is advisable to assess whether your business actually needs all these features, so that you can avoid incurring unnecessary expenditure.
It is also important to check whether the office telephone system vendor you want to use is a reliable one. You need to look for their customer service policies and find out whether they set up the phone system in your office and train you and your staff with the telephone system. You also need to make sure that the vendor will offer ongoing support, so that all problems are resolved quickly and effectively. If the vendor or dealer offers a demo of the phone system, you can make use of that opportunity to check whether it offers all the features that are required in your business.
You can spend some time in comparing quotes from various vendors, before spending your money on a particular office telephone system. Though the cost of the phone system is not the sole determining factor, you should try to find out a vendor who offers the best phone system that suits your needs and budget.
For more information on our Office telephone Systems features and support, please visit BroadConnect Telecom today.
It is advisable to start off with an assessment of your business needs. You need to determine how many lines and extensions you need right now how many would be required in future. Failing to plan for your future growth can cost you more in future. Switching from one phone system to another to accommodate the needs of growing business is not only expensive, but is highly time consuming as well. If your business is expected grow over time, you need to choose an office telephone system that is easily scalable. Hosted PBX and VoIP phone systems are the best options that can help you meet your growing business needs with minimum effort and costs.
You need to determine the features and services your business will need, before investing in an office telephone system. Effective incoming call management, call holding, call recording, call forwarding, call parking and call waiting are some of the essential features of growing businesses. Direct inward dialing and speed dialing are the best features for efficient outgoing call management. Voice mailbox, monitoring features, reporting facilities, user directions, and password protected security and conference facilities are some other essential features to look for in a phone system, as they help you handle your business communication requirements in an effective manner. It also helps to build a good impression in the minds of your customers and clients. Apart from these essential features, some phone systems offer advanced features like call queuing, call flipping, automated call waiting and Fine- Me. Optional features can surely give you an extra edge. However, it is advisable to assess whether your business actually needs all these features, so that you can avoid incurring unnecessary expenditure.
It is also important to check whether the office telephone system vendor you want to use is a reliable one. You need to look for their customer service policies and find out whether they set up the phone system in your office and train you and your staff with the telephone system. You also need to make sure that the vendor will offer ongoing support, so that all problems are resolved quickly and effectively. If the vendor or dealer offers a demo of the phone system, you can make use of that opportunity to check whether it offers all the features that are required in your business.
You can spend some time in comparing quotes from various vendors, before spending your money on a particular office telephone system. Though the cost of the phone system is not the sole determining factor, you should try to find out a vendor who offers the best phone system that suits your needs and budget.
For more information on our Office telephone Systems features and support, please visit BroadConnect Telecom today.
Tuesday, March 20, 2012
The Fully Scalable, Avaya Phone System
Avaya Phone System is one of the leading names in office phone systems and IP telephony. But before understanding its benefits it is important to understand the role that communication plays in the success of a business. Many consider communication infrastructure to be a liability and burden on funds. However, using the right telecommunication system can do wonders to your intra-organizational management as well as sales. Having sound communication within your organization will help tasks get done much quicker. It is as simple as that. Quality and agility in communication with customers is also a great way to promote your company and boost sales.
An Avaya Phone System offers everything normal office phones offer but with much, much more. Gone are the days when communication equipment was merely made to make calls and exchange data. The Phone systems from Avaya are smart and built with various features and functions that can help managers organize workflow better. These phones give managers the power to transfer calls from clients to able agents. It also gives companies the ability to keep a tab on call logs. Some of the systems are fitted with sophisticated software that helps companies determine how many calls actually turn into sales.
Even in terms of intra-organizational communications, these phone systems can make all the difference. An Avaya Phone System gives companies the flexibility to communicate with employees in multiple branches and remote locations. As well, you get all this at quite a very reasonable price. If you’re looking for extraordinary conference calling features, phone systems from Avaya offer great features. This is actually much cheaper than hiring a third party conference calling service. Not to forget, Avaya phones are 100% compatible with all IP telephony. Thanks to this, Avaya can also provide customers with communication that is not just high quality but affordable as well.
Purchasing phone systems from Avaya gives you the upper hand in terms of scalability as well. The Avaya Phone System is easy to install and the process does not cost as much as you’d think and the installation process is extremely quick. All you need to do is give our company a call and express your requirements and budget to them. We will work out a solution that is tailor made for your company’s requirements. In fact, our staff at BroadConnect is quite helpful in familiarizing you with these systems. Though the interface is simple on most of these phones, there could always be moments of doubt. BroadConnect’s customer support team is excellent in such times.
Getting the right communication infrastructure is all about improving your chances at expanding your business. Using efficient and effective phone systems like the Avaya Phone System gives you a stronger base to build your company on. Avaya boasts of possessing one of the widest collections of phone systems. They design products for large, medium as well as small scale companies, keeping their specific demands in mind. A lot of research and survey go into the designing each product. Hence, it comes as no surprise that Avaya has become one of the most trusted names in office phone systems.
An Avaya Phone System offers everything normal office phones offer but with much, much more. Gone are the days when communication equipment was merely made to make calls and exchange data. The Phone systems from Avaya are smart and built with various features and functions that can help managers organize workflow better. These phones give managers the power to transfer calls from clients to able agents. It also gives companies the ability to keep a tab on call logs. Some of the systems are fitted with sophisticated software that helps companies determine how many calls actually turn into sales.
Even in terms of intra-organizational communications, these phone systems can make all the difference. An Avaya Phone System gives companies the flexibility to communicate with employees in multiple branches and remote locations. As well, you get all this at quite a very reasonable price. If you’re looking for extraordinary conference calling features, phone systems from Avaya offer great features. This is actually much cheaper than hiring a third party conference calling service. Not to forget, Avaya phones are 100% compatible with all IP telephony. Thanks to this, Avaya can also provide customers with communication that is not just high quality but affordable as well.
Purchasing phone systems from Avaya gives you the upper hand in terms of scalability as well. The Avaya Phone System is easy to install and the process does not cost as much as you’d think and the installation process is extremely quick. All you need to do is give our company a call and express your requirements and budget to them. We will work out a solution that is tailor made for your company’s requirements. In fact, our staff at BroadConnect is quite helpful in familiarizing you with these systems. Though the interface is simple on most of these phones, there could always be moments of doubt. BroadConnect’s customer support team is excellent in such times.
Getting the right communication infrastructure is all about improving your chances at expanding your business. Using efficient and effective phone systems like the Avaya Phone System gives you a stronger base to build your company on. Avaya boasts of possessing one of the widest collections of phone systems. They design products for large, medium as well as small scale companies, keeping their specific demands in mind. A lot of research and survey go into the designing each product. Hence, it comes as no surprise that Avaya has become one of the most trusted names in office phone systems.
Monday, March 19, 2012
Is A Virtual Office Phone System Right For You?
Office phone systems are available in different varieties, each offering a diverse range of features and benefits. VoIP (Voice over Internet Protocol), PBX (Private Branch Exchange) and Key System Units are some of the most popular contemporary phone systems, that are used in wide range of offices. If you want to get the most out of the money you’ve invested in your phone system, you need to choose the right one that exactly matches your targeted business requirements. You need to consider how many telephones you need to connect to the system, the budget, business applications and the existing infrastructure in your office. Only then, will you select the best performing phone system for your office.
Choosing the best office phone system that ensures the maximum uptime for your network helps to increase the overall productivity of your office too. If you opt for a virtual office telephone system, it will definitely give you more benefits than a traditional hardware based system. It will reduce your initial expenses and drastically cut your ongoing maintenance cost. All you need to have are a few basic tools that are probably already available at your disposal. A high speed internet connection and internet enabled phone sets are a typical fixture in just about any office. You also need choose one of the several convenient monthly subscription services that are available for use through a virtual phone system. This is highly beneficial, since it relieves you from investing thousands of dollars to set up a traditional office telephone system.
You can bring remote employees together by selecting the right office phone system. Sophisticated phone systems, like a virtual system, uses the internet to connect your office phone with the equipment of the service provider, enabling you to access your office phone from anywhere in the world. You can locate your employees, who can be situated in different parts of the country, and work with home employees as well. Customers placing calls to your office phone will think that your employees are sitting in the same office. As the best office telephone system can efficiently leverage the power of the internet, connecting remote employees becomes extremely simple process. You can handle call transfers and call routing in an effective manner and also allow your employees to have equal access to your phone system.
The best office phone system lets you enjoy such features, which were, at one time, available only to large corporations. You can gain full control over the system features, set up the system and make changes easily and quickly through the secure online interface that we at BroadConnect Telecom provide. The best phone system lets each employee get access to a fully customized voicemail, so they can record their own greetings and screen phone calls. When a new message is sent to them, they can be notified via email as well as text messages. The ideal phone system offers many other useful features, such as call logs and call forwarding, which help you run your business more effectively.
We offer some of the best office phone systems that give you first-class call center capability that enables you to provide seamless customer service, which is the key to attain success in any business. If a customer calls, helpful features like call logs let your office staff know all the essential information related to that customer immediately, so that providing trouble free customer service never becomes difficult. No matter whether your office is small, medium or large, our phone systems ideally meet your needs and provide you with the perfect cost effective tools and communication solutions.
Choosing the best office phone system that ensures the maximum uptime for your network helps to increase the overall productivity of your office too. If you opt for a virtual office telephone system, it will definitely give you more benefits than a traditional hardware based system. It will reduce your initial expenses and drastically cut your ongoing maintenance cost. All you need to have are a few basic tools that are probably already available at your disposal. A high speed internet connection and internet enabled phone sets are a typical fixture in just about any office. You also need choose one of the several convenient monthly subscription services that are available for use through a virtual phone system. This is highly beneficial, since it relieves you from investing thousands of dollars to set up a traditional office telephone system.
You can bring remote employees together by selecting the right office phone system. Sophisticated phone systems, like a virtual system, uses the internet to connect your office phone with the equipment of the service provider, enabling you to access your office phone from anywhere in the world. You can locate your employees, who can be situated in different parts of the country, and work with home employees as well. Customers placing calls to your office phone will think that your employees are sitting in the same office. As the best office telephone system can efficiently leverage the power of the internet, connecting remote employees becomes extremely simple process. You can handle call transfers and call routing in an effective manner and also allow your employees to have equal access to your phone system.
The best office phone system lets you enjoy such features, which were, at one time, available only to large corporations. You can gain full control over the system features, set up the system and make changes easily and quickly through the secure online interface that we at BroadConnect Telecom provide. The best phone system lets each employee get access to a fully customized voicemail, so they can record their own greetings and screen phone calls. When a new message is sent to them, they can be notified via email as well as text messages. The ideal phone system offers many other useful features, such as call logs and call forwarding, which help you run your business more effectively.
We offer some of the best office phone systems that give you first-class call center capability that enables you to provide seamless customer service, which is the key to attain success in any business. If a customer calls, helpful features like call logs let your office staff know all the essential information related to that customer immediately, so that providing trouble free customer service never becomes difficult. No matter whether your office is small, medium or large, our phone systems ideally meet your needs and provide you with the perfect cost effective tools and communication solutions.
Wednesday, March 14, 2012
Looking at the Avaya IP Office
Avaya IP Office is a data and voice communication solution that offers facilities such as customer management as well as messaging. Since this system runs on IP telephony, it is capable of giving improved functionality at reasonable rates. These phone systems are extremely helpful for business communication. It allows inter-organizational communication as well as conversations with customers. However, the true quality of this phone lies in its simplicity and ability to keep remote workers connected. Features such as Voice over IP (VoIP), networking, call/time management and conferencing, facilitate effective communication and also cut down on costs.
These phones are great for all kinds of businesses. Whether you have a small business or a large one with branch offices and multiple locations, Avaya IP Office systems can offer tailor made solutions for your requirements. Again, these systems are a great option whether you have 5 or 500 employees. Features such as single-number reach ability, message and call forwarding, as well as other flexible options make it much easier for you to be mobile.
So, now, you can forget about paying huge sums of money to third party teleconferencing services. With these phone systems, you can take up teleconferencing with ease. This way, even if you have branch offices, you can still operate as one entity with these communication tools.
Switching to these phone systems implies an upgrade in quality and much needed savings. Avaya IP Office phone systems are available in a wide variety. For every kind of budget allotment there is a suitable Avaya phone system. Also, if you are going for these phone systems, you will find financing or leasing plans that are really easy to get. You can use the phone a requirement basis as well. And, with facilities such as conferencing and VoIP services, you can definitely save substantial amount of money.
Phone systems from Avaya are truly the next generation of telecommunication. These systems offer you everything an ordinary phone system would offer. However, with an Avaya system, you can always expect a bit more. Advanced intelligence used in Avaya IP Office makes them capable of processing and storing complex data such as calls per hour, calls per day, peak calling periods, call-to-sale conversion rate, etc. Analytical information of this nature surely makes it much easier to handle a business and move towards the right direction. For more information on our products, please visit our website.
These phones are great for all kinds of businesses. Whether you have a small business or a large one with branch offices and multiple locations, Avaya IP Office systems can offer tailor made solutions for your requirements. Again, these systems are a great option whether you have 5 or 500 employees. Features such as single-number reach ability, message and call forwarding, as well as other flexible options make it much easier for you to be mobile.
So, now, you can forget about paying huge sums of money to third party teleconferencing services. With these phone systems, you can take up teleconferencing with ease. This way, even if you have branch offices, you can still operate as one entity with these communication tools.
Switching to these phone systems implies an upgrade in quality and much needed savings. Avaya IP Office phone systems are available in a wide variety. For every kind of budget allotment there is a suitable Avaya phone system. Also, if you are going for these phone systems, you will find financing or leasing plans that are really easy to get. You can use the phone a requirement basis as well. And, with facilities such as conferencing and VoIP services, you can definitely save substantial amount of money.
Phone systems from Avaya are truly the next generation of telecommunication. These systems offer you everything an ordinary phone system would offer. However, with an Avaya system, you can always expect a bit more. Advanced intelligence used in Avaya IP Office makes them capable of processing and storing complex data such as calls per hour, calls per day, peak calling periods, call-to-sale conversion rate, etc. Analytical information of this nature surely makes it much easier to handle a business and move towards the right direction. For more information on our products, please visit our website.
Friday, February 24, 2012
What is SIP Trunking and how SIP can help you
Many organizations are looking to SIP trunking as the most cost-effective and flexible way to transition to IP-based services. A SIP (session initiation protocol) trunk is probably the next biggest evolution in the telecommunications industry to date. It saves money and simplifies your telecom infrastructure. Simplicity in today’s fast-paced and complex world is what most business owners strive for when looking to streamline their business.
A SIP trunk easily blends the connection for both data and voice into a single line. SIP trunking is used in conjunction with an IP-PBX (Private Branch Exchange) to replace traditional PRI or analog circuits. SIP is quickly becoming the standard technology that businesses use to make and receive their everyday telephone calls. The growing popularity of SIP trunks can be directly attributed to the cost savings, increased reliability, added features and flexibility that they encourage.
SIP trunking benefits are endless. Cost savings is probably the most important because it drastically reduces your overhead operational expenses. BroadConnect’s SIP Trunks help you take advantage of cost-free communications across multiple locations as well. The increase in the efficiency and flexibility of your business operations is also an added benefit. The administration of our Internet Telephony services is managed through a simple web-based system. You get to save money and increase your company’s productivity.
You also receive regular telephone features with SIP trunking such as call waiting, caller ID, call forwarding and conference calling. You also gain many new features that are just not possible with a standard phone line like directory listings, toll free numbers and more; the possibilities are endless.
BroadConnect is an industry leading telecom solutions provider that empowers businesses to succeed by ensuring they have access to the most advanced and state-of-the-art communication services in the marketplace today. We are committed to adhering to the highest ethical standards. It is our belief that our growth depends upon teamwork and the motivated spirit of the company. Our success as a company is directly related to our customers. We’ll therefore do whatever it takes to keep you happy and satisfied.
Our consumers are our most valuable assets and we are committed to rewarding you with unparalleled service and the most advanced solutions available. We pledge to be honest, sincere and transparent in our dealings with our customers, vendors and employees. It is our goal to exceed your expectations and deliver you the highest degree of personalized service and innovative communications solutions. Our focus is on your success and helping you achieve the goals you have in place for your business.
We understand these decisions can be difficult ones to make. A big change to newer technology can be daunting. We’re here to make it as seamless as possible for you and your business. It is time for you to let us handle the maintenance of technology while you focus on the higher value goals for your company. Feel free to contact us today or visit our website for more information. Let us show you how we can make SIP Trunking will work for you.
A SIP trunk easily blends the connection for both data and voice into a single line. SIP trunking is used in conjunction with an IP-PBX (Private Branch Exchange) to replace traditional PRI or analog circuits. SIP is quickly becoming the standard technology that businesses use to make and receive their everyday telephone calls. The growing popularity of SIP trunks can be directly attributed to the cost savings, increased reliability, added features and flexibility that they encourage.
SIP trunking benefits are endless. Cost savings is probably the most important because it drastically reduces your overhead operational expenses. BroadConnect’s SIP Trunks help you take advantage of cost-free communications across multiple locations as well. The increase in the efficiency and flexibility of your business operations is also an added benefit. The administration of our Internet Telephony services is managed through a simple web-based system. You get to save money and increase your company’s productivity.
You also receive regular telephone features with SIP trunking such as call waiting, caller ID, call forwarding and conference calling. You also gain many new features that are just not possible with a standard phone line like directory listings, toll free numbers and more; the possibilities are endless.
BroadConnect is an industry leading telecom solutions provider that empowers businesses to succeed by ensuring they have access to the most advanced and state-of-the-art communication services in the marketplace today. We are committed to adhering to the highest ethical standards. It is our belief that our growth depends upon teamwork and the motivated spirit of the company. Our success as a company is directly related to our customers. We’ll therefore do whatever it takes to keep you happy and satisfied.
Our consumers are our most valuable assets and we are committed to rewarding you with unparalleled service and the most advanced solutions available. We pledge to be honest, sincere and transparent in our dealings with our customers, vendors and employees. It is our goal to exceed your expectations and deliver you the highest degree of personalized service and innovative communications solutions. Our focus is on your success and helping you achieve the goals you have in place for your business.
We understand these decisions can be difficult ones to make. A big change to newer technology can be daunting. We’re here to make it as seamless as possible for you and your business. It is time for you to let us handle the maintenance of technology while you focus on the higher value goals for your company. Feel free to contact us today or visit our website for more information. Let us show you how we can make SIP Trunking will work for you.
Wednesday, February 8, 2012
What is the best performing phone system for business?
Effective communication is the most integral aspect of any successful business, so choosing the best phone system for business can help you gain a variety of benefits. With an effective phone system, you can offer better service to your customers, increase the productivity of your employees and enhance the way you carry out your business operations. There is no single best communication solution for all businesses. A phone system that works great for one company may not be suitable for another. Therefore, you need to first determine your communication needs and the projected budget. Doing a little bit research on the popular commercial phone systems on the market can help you make an informed decision.
While looking for a phone system for business, you need to consider the volume of business that your company handles. The total number of external phone lines used by your company and extensions required for every piece of equipment within your company connecting to the phone system are the major factors to be considered. A phone system may handle your current business communication traffic effectively. However, you need to make sure whether it can accommodate the consequences of your growth in future as well. The best system is one that can be easily updated or modified in a very cost effective manner. It scales well, no matter whether you are a small, medium or large business. It does not even require the help of professionals to expand the lines. You can simply do it by following the instructions provided by the service provider.
You need to opt for a secure and reliable phone system for business, which provide you with all the essential features. Auto attendant is an important feature, especially for small businesses that cannot afford to hire a receptionist or office attendant just to attend calls. This feature is crucial in a phone system, even if you have higher volume of calls. Conferencing is another important feature to look for. Phone systems like VoIP offer teleconferencing, video conferencing and three way conferencing at extremely affordable charges. The phone system that comes with rich features helps increase your business productivity dramatically. If these features are not included in a phone system, you may need to pay separately to avail them, which makes it an unnecessarily expensive option.
Before selecting a phone system for business, ensure whether it is compatible with your existing communication equipment. Also ensure that it is easy to access. Choosing some phone systems may require you to give complete training to operate and maintain. Many employees are not willing to devote time to learn how to use a phone system, so you need to ensure that the phone system you choose is user friendly and its functions are uncomplicated and intuitive.
If your business needs to use the phone system extensively, you need to look for some advanced features like automatic call forwarding and call convergence. The phone system for business that offers these features at affordable rates is worth considering. If your business involves handling high volume of calls, choosing the right phone system that handles them effectively can help enhance your efficiency in day to day operations. It is also important to choose a business phone system dealer that offers reliable services to meet your business needs as and when they arise.
For more information please visit Broadconnect Telecoms business phone system section.
While looking for a phone system for business, you need to consider the volume of business that your company handles. The total number of external phone lines used by your company and extensions required for every piece of equipment within your company connecting to the phone system are the major factors to be considered. A phone system may handle your current business communication traffic effectively. However, you need to make sure whether it can accommodate the consequences of your growth in future as well. The best system is one that can be easily updated or modified in a very cost effective manner. It scales well, no matter whether you are a small, medium or large business. It does not even require the help of professionals to expand the lines. You can simply do it by following the instructions provided by the service provider.
You need to opt for a secure and reliable phone system for business, which provide you with all the essential features. Auto attendant is an important feature, especially for small businesses that cannot afford to hire a receptionist or office attendant just to attend calls. This feature is crucial in a phone system, even if you have higher volume of calls. Conferencing is another important feature to look for. Phone systems like VoIP offer teleconferencing, video conferencing and three way conferencing at extremely affordable charges. The phone system that comes with rich features helps increase your business productivity dramatically. If these features are not included in a phone system, you may need to pay separately to avail them, which makes it an unnecessarily expensive option.
Before selecting a phone system for business, ensure whether it is compatible with your existing communication equipment. Also ensure that it is easy to access. Choosing some phone systems may require you to give complete training to operate and maintain. Many employees are not willing to devote time to learn how to use a phone system, so you need to ensure that the phone system you choose is user friendly and its functions are uncomplicated and intuitive.
If your business needs to use the phone system extensively, you need to look for some advanced features like automatic call forwarding and call convergence. The phone system for business that offers these features at affordable rates is worth considering. If your business involves handling high volume of calls, choosing the right phone system that handles them effectively can help enhance your efficiency in day to day operations. It is also important to choose a business phone system dealer that offers reliable services to meet your business needs as and when they arise.
For more information please visit Broadconnect Telecoms business phone system section.
Thursday, January 5, 2012
Should you choose a Hosted PBX system?
An up to date office phone system is an integral and crucial staple of today’s organization. No matter the size, big or small, the ability to effectively communicate internally and with the end user is the life blood of any organization. If you happen to own a small to medium sized business, there are a number of options with regards to upgrading or installing new business phone systems. Over the past couple of years there has been a huge business push towards Hosted PBX (Private Branch Exchange) and VoIP phone systems. By assessing your business’ current needs, they both can offer a number of enhanced features that can not only enhance your business’ productivity but cut unnecessary costs.
PBX systems were once only a technology that a large company could afford for their telephony needs. Now, with the Hosted PBX, this technology is now widely available to the small and large corporations alike. With a hosted PBX solution, it offers the same increased productivity by using a single unified office phone system. By purchasing a hosted solution as opposed to the traditional PBX, you are relieved of the extensive upfront cost and provided a sophisticated technology that keeps you up to date with today’s technology. Finding and partnering with a service provider that is reputable will also offer you a greater bang for your buck. A good provider will offer you a reliable, secure and an ultra-fast solution for your business.
There are a plethora of options when choosing an onsite IP PBX solution. By customizing the IP PBX, it will simplify the network management and improve the effectiveness of your office phone system. The IP PBX amalgamates data and voice traffic on a single connection, which makes the services much easier to manage on a whole.
If you have a traditional PRI (Primary Rate Interface) or looking into a new office phone system, SIP Trunking may be the route for you. It not only offers immense cost savings versus traditional phone lines, it amalgamates and converts voice lines to the PSTN (Public Switched Telephone Network) over the internet. SIP trunks coupled with an IP PBX system, are a great alternative to the traditional voice lines and are garnering much deserved popularity by most of the leading companies, worldwide. The beauty with SIP Trunking connections are that they can be used through a PRI service or your traditional analog business phone lines. A legacy PBX will flawlessly integrate into the new SIP trunks. As mentioned prior, the line will eliminate your expensive phone lines and save you hundreds of dollars.
When it comes to a small to medium sized business, you should take every and all steps to reduce operating expenses. The more money you save, the more your business will mature. A hosted PBX office phone system is the best way that you can reduce one of your greatest operating expenses. Whether you need to add or subtract lines, a reliable service provider can handle your up or downgrades with the greatest of ease. For more information on PBX systems please visit, http://www.broadconnect.ca/ip-telephone/hosted-pbx/
PBX systems were once only a technology that a large company could afford for their telephony needs. Now, with the Hosted PBX, this technology is now widely available to the small and large corporations alike. With a hosted PBX solution, it offers the same increased productivity by using a single unified office phone system. By purchasing a hosted solution as opposed to the traditional PBX, you are relieved of the extensive upfront cost and provided a sophisticated technology that keeps you up to date with today’s technology. Finding and partnering with a service provider that is reputable will also offer you a greater bang for your buck. A good provider will offer you a reliable, secure and an ultra-fast solution for your business.
There are a plethora of options when choosing an onsite IP PBX solution. By customizing the IP PBX, it will simplify the network management and improve the effectiveness of your office phone system. The IP PBX amalgamates data and voice traffic on a single connection, which makes the services much easier to manage on a whole.
If you have a traditional PRI (Primary Rate Interface) or looking into a new office phone system, SIP Trunking may be the route for you. It not only offers immense cost savings versus traditional phone lines, it amalgamates and converts voice lines to the PSTN (Public Switched Telephone Network) over the internet. SIP trunks coupled with an IP PBX system, are a great alternative to the traditional voice lines and are garnering much deserved popularity by most of the leading companies, worldwide. The beauty with SIP Trunking connections are that they can be used through a PRI service or your traditional analog business phone lines. A legacy PBX will flawlessly integrate into the new SIP trunks. As mentioned prior, the line will eliminate your expensive phone lines and save you hundreds of dollars.
When it comes to a small to medium sized business, you should take every and all steps to reduce operating expenses. The more money you save, the more your business will mature. A hosted PBX office phone system is the best way that you can reduce one of your greatest operating expenses. Whether you need to add or subtract lines, a reliable service provider can handle your up or downgrades with the greatest of ease. For more information on PBX systems please visit, http://www.broadconnect.ca/ip-telephone/hosted-pbx/
Wednesday, December 14, 2011
IP Office 8.0 Phone System
The Brand spanking new IP Office 8.0 is speculated to be out shortly after December 13th 2011! They’ve introduced a large number of new features and shiny new hardware to go along with the update. One of the major changes introduced into the Office Phone System is the amalgamation of the SD Card, Basic Mode and Partner Version; and renamed it the A-Law SD Card.
Other highlights include:
Supported on IP500 V1 or V2 Cabinets
One SD Card for all Versions- Basic Mode, Partner Version
Upgrade with license to Essential, Preferred or Advanced Edition
Avaya IP Office Web Manager: System Management via Web Browser
Supports the following web-browsers:
Firefox
Internet Explorer
Safari
Chrome
New Hardware: (Preferred Edition Only)
UC110 Unified Communications Module
Requires a slot in Main Cabinet
Supports Preferred Edition without Server
Supports User Productivity Packages
Supports Mobility Server
Basic Edition, Partner Mode- V2 Cabinet only
Upgrade to Essential Edition with Keycode
Mobile Worker (Mobile Twinning) not supported, requires upgrade to Essential Edition
No new feature enhancements with the exception of the voicemail
Voicemail Enhancements:
Intuity Audix Commands
Call Screening
Allow System Administration while Users are on a call
Essential Edition
Requires a keycode to upgrade from Basic Mode
Comes with Mobile Twinning Feature for all users (requires SIP Trunks or PRI)
Comes with the ability to have 2 remote workers - requires VCMs, does not require VPN or IP Endpoint License (9600 series Phone)
Anything more than 2 remote workers requires an IP endpoint license- and maybe used for 1600 or any other IP Phone that requires VPN router
Coaching Intrusion, Silent Intrusion and Whisper
Preferred Edition
Requires Dedicated PC, Server or UC110 Module
Requires purchase of Essential Edition License
Required Keycode to use Office Worker, Teleworker or Power User Productivity Licenses. If a customer with User Productivity License upgrades to Release 8.0 and does not have Preferred Edition, they must purchase this license in order to keep the User Productivity Licenses. Otherwise they will no longer work.
Required for Multi-Site Networking at minimum of 1 site even if Centralized Voicemail is not required
Multi Time Zone Support
MAPI Exchange Integration on Linux
Call Screening
Advanced Edition
Agent Monitoring and reporting via Customer Call Reporter Updates for 8.0
Avaya one-X Portal for IP Office: Agent Control Gadget, World Clock Gadget
System Talk Time Report Enhancements
APF- Agent Productivity Factor (Agent Time Card Report)
15 & 30 minute reports for Call Summary Report and Call Detail Report
Custom Reports
When I get my hands on more detailed information, perhaps a video or two, you’ll be the first to know! In the mean time; check our latest offerings!
http://avaya.broadconnect.ca
Other highlights include:
Supported on IP500 V1 or V2 Cabinets
One SD Card for all Versions- Basic Mode, Partner Version
Upgrade with license to Essential, Preferred or Advanced Edition
Avaya IP Office Web Manager: System Management via Web Browser
Supports the following web-browsers:
Firefox
Internet Explorer
Safari
Chrome
New Hardware: (Preferred Edition Only)
UC110 Unified Communications Module
Requires a slot in Main Cabinet
Supports Preferred Edition without Server
Supports User Productivity Packages
Supports Mobility Server
Basic Edition, Partner Mode- V2 Cabinet only
Upgrade to Essential Edition with Keycode
Mobile Worker (Mobile Twinning) not supported, requires upgrade to Essential Edition
No new feature enhancements with the exception of the voicemail
Voicemail Enhancements:
Intuity Audix Commands
Call Screening
Allow System Administration while Users are on a call
Essential Edition
Requires a keycode to upgrade from Basic Mode
Comes with Mobile Twinning Feature for all users (requires SIP Trunks or PRI)
Comes with the ability to have 2 remote workers - requires VCMs, does not require VPN or IP Endpoint License (9600 series Phone)
Anything more than 2 remote workers requires an IP endpoint license- and maybe used for 1600 or any other IP Phone that requires VPN router
Coaching Intrusion, Silent Intrusion and Whisper
Preferred Edition
Requires Dedicated PC, Server or UC110 Module
Requires purchase of Essential Edition License
Required Keycode to use Office Worker, Teleworker or Power User Productivity Licenses. If a customer with User Productivity License upgrades to Release 8.0 and does not have Preferred Edition, they must purchase this license in order to keep the User Productivity Licenses. Otherwise they will no longer work.
Required for Multi-Site Networking at minimum of 1 site even if Centralized Voicemail is not required
Multi Time Zone Support
MAPI Exchange Integration on Linux
Call Screening
Advanced Edition
Agent Monitoring and reporting via Customer Call Reporter Updates for 8.0
Avaya one-X Portal for IP Office: Agent Control Gadget, World Clock Gadget
System Talk Time Report Enhancements
APF- Agent Productivity Factor (Agent Time Card Report)
15 & 30 minute reports for Call Summary Report and Call Detail Report
Custom Reports
When I get my hands on more detailed information, perhaps a video or two, you’ll be the first to know! In the mean time; check our latest offerings!
http://avaya.broadconnect.ca
Subscribe to:
Posts (Atom)