IP Phone and VoIP phone for business help you enjoy the benefits of voice and data network convergence, while offering more convenience and user friendliness. They can help improve your productivity by meeting the exact needs of your organization. You can save a lot of money by choosing the right IP and VoIP phone solution. IP and VoIP phone system is easier to install and maintain. It is far more effective, when compared to traditional PBX systems that can be installed and managed only by professionals. You can avail of many useful features that can help boost your workforce productivity and enhance customer service.
You can go for IP phone and VoIP phone for business, if you want to avoid the hassles in managing the traditional phone systems. The web based configuration interface in VoIP phones make it effortless to manage and fine tune your phone system. It is relatively easy and extremely cost effective to make calls between your branch offices at various locations. In other words, you can connect your offices and make them act as one large office, regardless of their locations. This brings down the cost of making long distance calls significantly. You can connect your offices on your own private network as well, so that you can get functionality advantages.
If you are running a home based business or have numerous work-from-home employees, choosing IP Phone and VoIP phone for business can offer you plenty of benefits. It enables you to connect your home based employee to your office phone system via internet cable or DSL easily. IP and VoIP phone also makes it easy and cost effective to connect employees who are constantly on the go. You can connect with your employee, no matter where he/she is. IP and VoIP phone system helps you carry out your business without any interruption.
IP phone and VoIP phone for business allows you to use one cabling infrastructure to transfer voice and data simultaneously. You can therefore save a lot of money in installing separate cabling infrastructure for each network. You can also get cut costs significantly when you are setting up a new office or moving to another office. Scalability is yet another reason for why you need to choose this system for your business. Traditional PBX phone systems need additional hardware to add a new phone to the system, whereas IP phone system is easily scalable. You can add as many extensions as you need at any time you want with amazing ease.
IP phone and VoIP phone for business let you avail more features, such as auto attendant, call queuing, call forwarding and voice mail. Traditional phone systems require you to pay separately for these features. IP and VoIP phone allows you to check the current system status and calls through a web browser effortlessly. It also enables you to divert calls from anywhere in the world. Easy roaming is one of the most attractive features of IP phones that help business outfits doing international businesses save a lot of time and money. For more information on VoIP for Business, please visit http://www.broadconnect.ca/solutions/industry-solutions/
Monday, January 16, 2012
Wednesday, January 11, 2012
Things to look for before choosing a business phone system
The recent advancement in technology has revolutionized the way communication is carried out in a business setting. Business phone system is available in various configurations, offering an extensive array of features and benefits. With so many phone system options available, you may be confused as to what would be the right choice for your business. Considering some important aspects can help you make a smart decision. It is worth to ensure that your phone system is flexible enough to meet your current and future business needs and handle all communication avenues in an effective manner. You also need to make sure the phone system you choose is compatible with the equipment you already own, such as cabling, headsets, handsets and conferencing equipment.
Before planning to implement a new business phone system, you need to do a thorough introspection into your business requirements. You need to check whether your work force requires rich media conferencing tools or whether the employees need a phone number that rings on multiple devices simultaneously. Video conferencing, wireless IP phones allowing employees to access data easily, mobile soft phones and unified messaging are some of the important features required by any modern office to make business communication effective. Look for these features in the phone system you choose.
Making the decision for the appropriate phone system that offers a lot of optional features can give you an extra edge over your competition in crunch situations. You can check whether the phone system offers auto attendant feature. This feature not only frees your staff from answering the calls every time, but also helps build a stronger brand image for your business. If you want to expand your business and hire more employees in future, you will need more extensions and phones. You need to consider possible future growth potential while choosing a business phone system. Your business may be small now and it may need very few lines and phones. However, if you are planning to expand in the next 2 or 3 years, switching the entire phone system to add some new lines will obviously incur huge costs and pose to be a technical nightmare. The scalability of the business phone system is therefore an important feature to be considered. It should allow you to add or remove some new lines without any hassles.
The cost of business phone system is another crucial thing to be considered. Number of employees in your office, future upgrades and specific features play a vital role in determining the price of the phone system. If you have more than 100 employees, you can consider choosing the PBX phone system. Though the initial cost is more, it is definitely worth the money you invest. If you are on a tight budget, but want to use an effective phone system, hosted PBX may be the right option for you. Hosted PBX requires you to incur fixed monthly operating expenses, which make it an attractive option for small businesses.
Business phone system is the lifeblood of any business, regardless of whether it is a small organization or a large one. The functionality and growth prospects of your business depends largely on an effective communication system. Hence, choosing the right phone system after considering all the crucial factors is important. For more information please visit http://broadconnect.ca/
Before planning to implement a new business phone system, you need to do a thorough introspection into your business requirements. You need to check whether your work force requires rich media conferencing tools or whether the employees need a phone number that rings on multiple devices simultaneously. Video conferencing, wireless IP phones allowing employees to access data easily, mobile soft phones and unified messaging are some of the important features required by any modern office to make business communication effective. Look for these features in the phone system you choose.
Making the decision for the appropriate phone system that offers a lot of optional features can give you an extra edge over your competition in crunch situations. You can check whether the phone system offers auto attendant feature. This feature not only frees your staff from answering the calls every time, but also helps build a stronger brand image for your business. If you want to expand your business and hire more employees in future, you will need more extensions and phones. You need to consider possible future growth potential while choosing a business phone system. Your business may be small now and it may need very few lines and phones. However, if you are planning to expand in the next 2 or 3 years, switching the entire phone system to add some new lines will obviously incur huge costs and pose to be a technical nightmare. The scalability of the business phone system is therefore an important feature to be considered. It should allow you to add or remove some new lines without any hassles.
The cost of business phone system is another crucial thing to be considered. Number of employees in your office, future upgrades and specific features play a vital role in determining the price of the phone system. If you have more than 100 employees, you can consider choosing the PBX phone system. Though the initial cost is more, it is definitely worth the money you invest. If you are on a tight budget, but want to use an effective phone system, hosted PBX may be the right option for you. Hosted PBX requires you to incur fixed monthly operating expenses, which make it an attractive option for small businesses.
Business phone system is the lifeblood of any business, regardless of whether it is a small organization or a large one. The functionality and growth prospects of your business depends largely on an effective communication system. Hence, choosing the right phone system after considering all the crucial factors is important. For more information please visit http://broadconnect.ca/
Thursday, January 5, 2012
Should you choose a Hosted PBX system?
An up to date office phone system is an integral and crucial staple of today’s organization. No matter the size, big or small, the ability to effectively communicate internally and with the end user is the life blood of any organization. If you happen to own a small to medium sized business, there are a number of options with regards to upgrading or installing new business phone systems. Over the past couple of years there has been a huge business push towards Hosted PBX (Private Branch Exchange) and VoIP phone systems. By assessing your business’ current needs, they both can offer a number of enhanced features that can not only enhance your business’ productivity but cut unnecessary costs.
PBX systems were once only a technology that a large company could afford for their telephony needs. Now, with the Hosted PBX, this technology is now widely available to the small and large corporations alike. With a hosted PBX solution, it offers the same increased productivity by using a single unified office phone system. By purchasing a hosted solution as opposed to the traditional PBX, you are relieved of the extensive upfront cost and provided a sophisticated technology that keeps you up to date with today’s technology. Finding and partnering with a service provider that is reputable will also offer you a greater bang for your buck. A good provider will offer you a reliable, secure and an ultra-fast solution for your business.
There are a plethora of options when choosing an onsite IP PBX solution. By customizing the IP PBX, it will simplify the network management and improve the effectiveness of your office phone system. The IP PBX amalgamates data and voice traffic on a single connection, which makes the services much easier to manage on a whole.
If you have a traditional PRI (Primary Rate Interface) or looking into a new office phone system, SIP Trunking may be the route for you. It not only offers immense cost savings versus traditional phone lines, it amalgamates and converts voice lines to the PSTN (Public Switched Telephone Network) over the internet. SIP trunks coupled with an IP PBX system, are a great alternative to the traditional voice lines and are garnering much deserved popularity by most of the leading companies, worldwide. The beauty with SIP Trunking connections are that they can be used through a PRI service or your traditional analog business phone lines. A legacy PBX will flawlessly integrate into the new SIP trunks. As mentioned prior, the line will eliminate your expensive phone lines and save you hundreds of dollars.
When it comes to a small to medium sized business, you should take every and all steps to reduce operating expenses. The more money you save, the more your business will mature. A hosted PBX office phone system is the best way that you can reduce one of your greatest operating expenses. Whether you need to add or subtract lines, a reliable service provider can handle your up or downgrades with the greatest of ease. For more information on PBX systems please visit, http://www.broadconnect.ca/ip-telephone/hosted-pbx/
PBX systems were once only a technology that a large company could afford for their telephony needs. Now, with the Hosted PBX, this technology is now widely available to the small and large corporations alike. With a hosted PBX solution, it offers the same increased productivity by using a single unified office phone system. By purchasing a hosted solution as opposed to the traditional PBX, you are relieved of the extensive upfront cost and provided a sophisticated technology that keeps you up to date with today’s technology. Finding and partnering with a service provider that is reputable will also offer you a greater bang for your buck. A good provider will offer you a reliable, secure and an ultra-fast solution for your business.
There are a plethora of options when choosing an onsite IP PBX solution. By customizing the IP PBX, it will simplify the network management and improve the effectiveness of your office phone system. The IP PBX amalgamates data and voice traffic on a single connection, which makes the services much easier to manage on a whole.
If you have a traditional PRI (Primary Rate Interface) or looking into a new office phone system, SIP Trunking may be the route for you. It not only offers immense cost savings versus traditional phone lines, it amalgamates and converts voice lines to the PSTN (Public Switched Telephone Network) over the internet. SIP trunks coupled with an IP PBX system, are a great alternative to the traditional voice lines and are garnering much deserved popularity by most of the leading companies, worldwide. The beauty with SIP Trunking connections are that they can be used through a PRI service or your traditional analog business phone lines. A legacy PBX will flawlessly integrate into the new SIP trunks. As mentioned prior, the line will eliminate your expensive phone lines and save you hundreds of dollars.
When it comes to a small to medium sized business, you should take every and all steps to reduce operating expenses. The more money you save, the more your business will mature. A hosted PBX office phone system is the best way that you can reduce one of your greatest operating expenses. Whether you need to add or subtract lines, a reliable service provider can handle your up or downgrades with the greatest of ease. For more information on PBX systems please visit, http://www.broadconnect.ca/ip-telephone/hosted-pbx/
Tuesday, December 20, 2011
Why Choose Avaya IP Office 500?
Avaya IP Office is a unique application that enables small and medium sized businesses to operate and function like a Fortune 500 enterprise. It features communication tools that are elegant, easy to use, and can be customized/tailored to exponentially increase your organizations productivity.
IP Office 500 is available in three versions distinctly designed to fit your businesses telephone system needs.
Essential Edition
Preferred Edition
Advanced Edition
Avaya’s IP Office has been coined the “All in one” solution and offers a unified communication, linking the services you use each and every day:
Voice
E-Mail
Texting
IM
With IP Office 500, you can marry your different devices using a wired, wireless or broadband connection.
Laptop
Mobile/Smart Phone
Office Phone
Home Phone
Avaya’s IP Office 500 is a telephony system designed to increase employee productivity, help grow sales and reduce expenses. For more information on this product, please visit:
http://avaya.broadconnect.ca/sample-page/ip-office-500/overview-ip-500/
IP Office 500 is available in three versions distinctly designed to fit your businesses telephone system needs.
Essential Edition
Preferred Edition
Advanced Edition
Avaya’s IP Office has been coined the “All in one” solution and offers a unified communication, linking the services you use each and every day:
Voice
Texting
IM
With IP Office 500, you can marry your different devices using a wired, wireless or broadband connection.
Laptop
Mobile/Smart Phone
Office Phone
Home Phone
Avaya’s IP Office 500 is a telephony system designed to increase employee productivity, help grow sales and reduce expenses. For more information on this product, please visit:
http://avaya.broadconnect.ca/sample-page/ip-office-500/overview-ip-500/
Monday, December 19, 2011
A Great Option for Businesses, SIP Trunking
Session Initiation Protocol (SIP) phone is the optimal choice for organizations that are in the market for a flexible and cost effective way to change over to IP based telephony solutions. SIP trunking by large, has to be one of the most important progressions in telecommunications since it’s inception. SIP helps you revel in the benefits of VoIP, while relieving you from the hassles and high cost of replacing your current phone system. You can use SIP trunking with traditional PBX systems by simply introducing an Integrated Access Device to connect SIP trunks seamlessly with your legacy PBX system. SIP trunking device functions as a converter amid a traditional phone system and internet connection, so it can transmit voice traffic over the data network.
The cost related benefits available by SIP phone make it a perfect choice among countless small businesses. It minimizes or eliminates the cost of purchasing expensive hardware media gateways. It also releases you from the cost of sustaining hardware gateways. Hence, you need not house a technical team in your office or hire professionals from outside. You just require a broadband connection and SIP phone adapter and to use this phone. A SIP trunking device helps reduce administrative and overhead expenses involved in handling the media gateways. It decreases recurring costs for circuits dedicated to data and voice separately. The rental charges for SIP trunks are much lower than the traditional phone line rental charges. This helps you save hundreds of dollars every month.
SIP Phone provides the most flexible and fastest way to alter your traditional phone lines to IP based solutions. It helps meet your precise business requirements by allowing you to choose voice channels. Using SIP phones help you save a great deal of money in long distance and international calls. It also frees up your valuable resources for other important business functions by reducing telecommunication overhead costs. The IP network has more fault tolerant capacity than fixed line systems. This enables you get faster and more efficient recovery, in case any disaster occurs. SIP trunk enhances your call quality, helping you to get a good image among your clients and customers.
SIP phone is a fantastic route for small businesses that have plans to grow in future. It is very easy to develop your business communications without disturbing your business continuity. You can add extra voice channels or port your existing numbers effortlessly and quickly. You can also port your fax numbers over to SIP and send all your faxes to any email address you wish. Hence, you don’t need to keep a big bulky fax machine in your office anymore. With SIP trunking, creating a virtual presence for your business is a straightforward task. SIP trunking allows you to handle the services through a simple web based management system. This helps increase the effectiveness of your business operations.
For more information on SIP Trunking, feel free to call us at 1-877-228-6616 or visit us online at http://www.broadconnect.ca/ip-telephone/sip-trunking/
The cost related benefits available by SIP phone make it a perfect choice among countless small businesses. It minimizes or eliminates the cost of purchasing expensive hardware media gateways. It also releases you from the cost of sustaining hardware gateways. Hence, you need not house a technical team in your office or hire professionals from outside. You just require a broadband connection and SIP phone adapter and to use this phone. A SIP trunking device helps reduce administrative and overhead expenses involved in handling the media gateways. It decreases recurring costs for circuits dedicated to data and voice separately. The rental charges for SIP trunks are much lower than the traditional phone line rental charges. This helps you save hundreds of dollars every month.
SIP Phone provides the most flexible and fastest way to alter your traditional phone lines to IP based solutions. It helps meet your precise business requirements by allowing you to choose voice channels. Using SIP phones help you save a great deal of money in long distance and international calls. It also frees up your valuable resources for other important business functions by reducing telecommunication overhead costs. The IP network has more fault tolerant capacity than fixed line systems. This enables you get faster and more efficient recovery, in case any disaster occurs. SIP trunk enhances your call quality, helping you to get a good image among your clients and customers.
SIP phone is a fantastic route for small businesses that have plans to grow in future. It is very easy to develop your business communications without disturbing your business continuity. You can add extra voice channels or port your existing numbers effortlessly and quickly. You can also port your fax numbers over to SIP and send all your faxes to any email address you wish. Hence, you don’t need to keep a big bulky fax machine in your office anymore. With SIP trunking, creating a virtual presence for your business is a straightforward task. SIP trunking allows you to handle the services through a simple web based management system. This helps increase the effectiveness of your business operations.
For more information on SIP Trunking, feel free to call us at 1-877-228-6616 or visit us online at http://www.broadconnect.ca/ip-telephone/sip-trunking/
Wednesday, December 14, 2011
IP Office 8.0 Phone System
The Brand spanking new IP Office 8.0 is speculated to be out shortly after December 13th 2011! They’ve introduced a large number of new features and shiny new hardware to go along with the update. One of the major changes introduced into the Office Phone System is the amalgamation of the SD Card, Basic Mode and Partner Version; and renamed it the A-Law SD Card.
Other highlights include:
Supported on IP500 V1 or V2 Cabinets
One SD Card for all Versions- Basic Mode, Partner Version
Upgrade with license to Essential, Preferred or Advanced Edition
Avaya IP Office Web Manager: System Management via Web Browser
Supports the following web-browsers:
Firefox
Internet Explorer
Safari
Chrome
New Hardware: (Preferred Edition Only)
UC110 Unified Communications Module
Requires a slot in Main Cabinet
Supports Preferred Edition without Server
Supports User Productivity Packages
Supports Mobility Server
Basic Edition, Partner Mode- V2 Cabinet only
Upgrade to Essential Edition with Keycode
Mobile Worker (Mobile Twinning) not supported, requires upgrade to Essential Edition
No new feature enhancements with the exception of the voicemail
Voicemail Enhancements:
Intuity Audix Commands
Call Screening
Allow System Administration while Users are on a call
Essential Edition
Requires a keycode to upgrade from Basic Mode
Comes with Mobile Twinning Feature for all users (requires SIP Trunks or PRI)
Comes with the ability to have 2 remote workers - requires VCMs, does not require VPN or IP Endpoint License (9600 series Phone)
Anything more than 2 remote workers requires an IP endpoint license- and maybe used for 1600 or any other IP Phone that requires VPN router
Coaching Intrusion, Silent Intrusion and Whisper
Preferred Edition
Requires Dedicated PC, Server or UC110 Module
Requires purchase of Essential Edition License
Required Keycode to use Office Worker, Teleworker or Power User Productivity Licenses. If a customer with User Productivity License upgrades to Release 8.0 and does not have Preferred Edition, they must purchase this license in order to keep the User Productivity Licenses. Otherwise they will no longer work.
Required for Multi-Site Networking at minimum of 1 site even if Centralized Voicemail is not required
Multi Time Zone Support
MAPI Exchange Integration on Linux
Call Screening
Advanced Edition
Agent Monitoring and reporting via Customer Call Reporter Updates for 8.0
Avaya one-X Portal for IP Office: Agent Control Gadget, World Clock Gadget
System Talk Time Report Enhancements
APF- Agent Productivity Factor (Agent Time Card Report)
15 & 30 minute reports for Call Summary Report and Call Detail Report
Custom Reports
When I get my hands on more detailed information, perhaps a video or two, you’ll be the first to know! In the mean time; check our latest offerings!
http://avaya.broadconnect.ca
Other highlights include:
Supported on IP500 V1 or V2 Cabinets
One SD Card for all Versions- Basic Mode, Partner Version
Upgrade with license to Essential, Preferred or Advanced Edition
Avaya IP Office Web Manager: System Management via Web Browser
Supports the following web-browsers:
Firefox
Internet Explorer
Safari
Chrome
New Hardware: (Preferred Edition Only)
UC110 Unified Communications Module
Requires a slot in Main Cabinet
Supports Preferred Edition without Server
Supports User Productivity Packages
Supports Mobility Server
Basic Edition, Partner Mode- V2 Cabinet only
Upgrade to Essential Edition with Keycode
Mobile Worker (Mobile Twinning) not supported, requires upgrade to Essential Edition
No new feature enhancements with the exception of the voicemail
Voicemail Enhancements:
Intuity Audix Commands
Call Screening
Allow System Administration while Users are on a call
Essential Edition
Requires a keycode to upgrade from Basic Mode
Comes with Mobile Twinning Feature for all users (requires SIP Trunks or PRI)
Comes with the ability to have 2 remote workers - requires VCMs, does not require VPN or IP Endpoint License (9600 series Phone)
Anything more than 2 remote workers requires an IP endpoint license- and maybe used for 1600 or any other IP Phone that requires VPN router
Coaching Intrusion, Silent Intrusion and Whisper
Preferred Edition
Requires Dedicated PC, Server or UC110 Module
Requires purchase of Essential Edition License
Required Keycode to use Office Worker, Teleworker or Power User Productivity Licenses. If a customer with User Productivity License upgrades to Release 8.0 and does not have Preferred Edition, they must purchase this license in order to keep the User Productivity Licenses. Otherwise they will no longer work.
Required for Multi-Site Networking at minimum of 1 site even if Centralized Voicemail is not required
Multi Time Zone Support
MAPI Exchange Integration on Linux
Call Screening
Advanced Edition
Agent Monitoring and reporting via Customer Call Reporter Updates for 8.0
Avaya one-X Portal for IP Office: Agent Control Gadget, World Clock Gadget
System Talk Time Report Enhancements
APF- Agent Productivity Factor (Agent Time Card Report)
15 & 30 minute reports for Call Summary Report and Call Detail Report
Custom Reports
When I get my hands on more detailed information, perhaps a video or two, you’ll be the first to know! In the mean time; check our latest offerings!
http://avaya.broadconnect.ca
Thursday, May 12, 2011
Broad Connect Telecom offers flexible communication system to businesses in Canada!
With so many communication device options available today, businesses need business IP Telephony services that is fully compatible with any device. Broad Connect Telecom is one company who’s hosted IP PBX phone system works with multiple devices and is compatible with the top telephone hardware companies such as AVAYA, Nortel, and Citel.
Broad Connect Telecom, is a flexible communications company, offering next-generation business IP telephony solutions for all sizes of businesses in Canada. Broad Connect maintains a private VoIP network in Canada and offers users a full range of VoIP and SIP services throughout the country. Broad Connect Telecom’s business IP Telephony services make it easier and more cost effective for people to stay in touch using any device, on any network, anytime, anywhere. Whether your business requirements are for a few phones or a few thousands, Broad Connect can install the best IP PBX phone systems according to your needs. Our area of expertise includes:
• IP-PBX Solutions
• Avaya IP Office
• BCM 50/450
• Hosted Call Centres
• Wireless Solutions
• Unified Communication and Unified Messaging
Our ever-expanding global IP Telephony company is headquartered in Vaughan, Ontario with a world class data centre situated in Toronto, Ontario. This allows Broad-Connect to offer high quality and effective service right across Canada. Many businesses have seen growth and prosperity with the support of digital voice lines in Canada from Broad Connect.
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